We at Theprintpack.in strive to provide the best possible experience while you shop with us online. There is no option to return orders as the goods are customized according to your specific needs and designs, and are non-usable by anyone else.

However, if at all there is a Manufacturing defect, complete assistance would be given to you for correcting the same.

For any other queries, all you need is to drop a call at +91-901536 7008 or you can drop an email at help@printmall.in

Cancellation Policy:

In order to get your order delivered to you soon, we process the orders same day. As long as your order has not been processed, we can cancel it and refund your amount.

Please get in touch with our customer support team on below mentioned email or phone number to cancel your order.

  • You are requested to immediately email at help@printmall.in or call at +91-901536 7008 along with your order number for any cancellations to be made.

Your orders can also be cancelled if Theprintpack.in team finds your payments have not been received. Check below for further details:

  • Non receipt of Payment- In case the payment for the order is not made Theprintpack.in will automatically cancel the order. An email notification is sent to you when we cancel the order.
  • If you are booking an order on our website and your payment deducted but your order gets canceled by any reason we will refund your money in 7-10 working days. But if you are canceling your order by calling us within half an hour we will transfer your money to your Theprintpack.in’s account and you can use this money in future for printing/binding your documents with us.

For specific queries on return and cancellations, please read the FAQs.